What is the secret to effective health care? Excellent staff, the right equipment, up-to-the minute treatments?
Of course, all of these are key but none can be used to their best advantage without one critical factor.
Effective health care also requires that the medical staff communicate smoothly.
One person who knows this well is Kenneth Nilsson, who works as a nurse at Vaasa Central Hospital in Finland.
Vaasa Central Hospital uses its 100 TETRA radios every day in various departments – accident and emergency room, operation room, cardiac monitoring, cardiac care station, intensive care, radiology, laboratory, technical departments, IT and security. Management and responsible nurses have their own terminals.
These are the four times when Nilsson now uses TETRA and no longer has to make a single phone call:
1. When working in triage, Nilsson uses TETRA to inform the accident and emergency room about incoming patients.
2. When he is on duty as a field manager, TETRA is a convenient way to talk to colleagues, even to several at the same time.
3. He uses TETRA to inform the heart station when a patient is arriving.
4. The ambulances as well as various departments and health care professionals can reach him quickly and reliably.
Nilsson reveals that TETRA saves approximately 200 phone calls every day at Vaasa Central Hospital – and that’s counting only the calls they used to make to the laboratory. The grand total is even more.
The greatest benefits are generated by communicating between laboratories and receiving prior notifications from ambulances.
Nilsson believes that the opportunities of TETRA can be fully realized only when the radios are being used as widely and frequently as possible. When the chain of a reliable communication system covers the entire chain of care, the information travels promptly and smoothly.
Nilsson praises the high level of internal communication that TETRA enables. Trauma alarms are received through TETRA. All critical departments - intensive care, radiology, laboratory - get the same information at the same time.
Better care for patients in the hospital
Thanks to TETRA, patients get faster care more securely and safely. Daily work and communication becomes smoother. And in an emergency, nurses can use the radios to call for help easily and quickly .
According to Nilsson, the work at Vaasa Central Hospital could not be performed as safely without TETRA and he warmly recommends it to other hospitals.
The radio models may vary, but Nilsson emphasizes that TETRA should be used every day - this is the best way to keep the chain of communication as strong as it is at Vaasa Central Hospital.
Not sure if radio communication is right for you?
Kenneth Nilsson knows first-hand how effective radio communication can be. Real-life experiences in hospitals have busted common myths about TETRA radio communication in medical care.
Learn the truth from this myth-busting guide on 5 wrong ideas about TETRA in hospitals:
Vill du läsa den svenska versionen av guideboken: