Team Leader Customer Delivery (LATAM-WEA)

    Job Description:

    French version

    Secure Land Communications (SLC) recherche un Team Leader Customer Delivery (h/f) for the WEA-LATAM areas. Ce poste est intégré à l'équipe Customer Delivery Services, au sein du département Supply Chain.

    Ce poste nécessite une habilitation de sécurité ou nécessite d'être éligible à une habilitation par les autorités reconnues.

    La mission de l'équipe Customer Delivery WEA-LATAM est de gérer les activités "order to delivery" pour les projets clients SLC, dans cette zone géographique. Ses missions principalement incluent la prise de commandes, la facturation, la livraison, ainsi que les activités liées aux douanes et à l'export control.

    Le rôle de Team Leader consiste à venir en support de l'équipe de Project delivery specialists pour assurer le bon déroulement des projets clients.

    Cette équipe est composée de 10 spécialistes, principalement basés à Elancourt (FR) et à Mexico (MX). Cette équipe opère avec de nombreuses interfaces, notamment situées en Finlande (Helsinki & Jyväskylä).

    Les principales missions liées à ce poste sont les suivantes :

    > Management de l'équipe et développement de chacun de ses membres,

    > Encadrement des activités de Project delivery, dans le respect des processus internes,

    > Se porter garant(e) de l'atteinte des objectifs liés aux indicateurs de performance,

    > Contribution, avec vos homologues, à l'amélioration continue des processus et outils du Project Delivery,

    > S'assurer de la bonne coopération transversale au sein de la Supply Chain et des équipes Customer Projects.

    Nous attendons un encadrement qui s'attache avant tout au bien-être et à la performance de son équipe.

    Veuillez noter que notre langue de travail est l'anglais : une excellente maîtrise de cette langue (niveau négociation) est indispensable.

    Le Français et/ou l'Espagnol sont également appréciés.

    En outre, la connaissance des règles d'export control et des douanes serait un vrai plus pour votre candidature.

    English version

    Secure Land Communications (SLC) is looking for a Team Leader Customer Delivery (m/f) for the WEA-LATAM areas. This position is part of the Customer Delivery Services organisation, within the Supply Chain department.

    This position will require a security clearance or will require being eligible for clearance by the recognized authorities.

    The mission of the Customer Delivery WEA-LATAM team is to manage the order to delivery activities for SLC customer projects in its geographical area. Those activities notably include order booking, invoicing, deliveries, customs and export control. 

    We expect this role to support the related customer projects by managing and supporting the team of project delivery specialists.

    The team consists of 10 specialists that are mainly located in Elancourt (France) and in Mexico city.

    Transversal cooperation is essential, especially with the Finnish teams (located in Helsinki and Jyväskylä).

    Main missions are the following:

    > Manage the team and develop the team members in their roles
    > Ensure that the project delivery activities comply with internal processes 

    > Ensure that the project delivery activities meet the targeted performance indicators 
    > Contribute with the other Customer Delivery Team Leaders to the continuous improvement of project delivery processes and tools
    > Actively promote cooperation within the Supply Chain organisation and with the customer projects teams

    Note that our working language is English. Full proficiency (negociation level) is mandatory for this position, though French and / or Spanish would be appreciated as well.

    We expect a performance-driven leader to take this position.

    In addition, a knowledge of export-control & customs matters would be appreciated.

    This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

    Company:

    AIRBUS DS SLC SAS

     

    Contract Type:

    Permanent Contract / CDI / Unbefristet / Contrato indefinido

     

    Experience Level:

    Professional / Expérimenté(e) / Professionell / Profesional

     

    Job Family:

    Financial Expertise <JF-FI-FE>

     

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