While the air transportation industry keeps growing, the market is facing new challenges. Handling the increasing number of passengers and air cargo alone require even greater attention, not to mention the demanding environmental and operational standards set to the industry.
To meet these new challenges, all airport operations must be seamless, secure, and functioning in real-time. One key factor is the efficient and fast communication between the airport, ground teams, control centers, and airlines. Disruptions arising from outdated communication practices result in delays, poor passenger experiences, and additional costs for all operators in the industry. Moreover, these continuing slips create a negative impression of the operators, especially during times when, for example, the importance of reducing CO2 emissions is under strict scrutiny.
In this blog post, we delve into the four most common communication flaws that cause operational, reputational, and financial damages for airports, airlines, and other stakeholders.
