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Modern communications for smart airports

Communication solutions for smart airports

Everything comes together at smart airports: passengers, airlines, airport security, check-in facilities, baggage handling, passport control, gates, ground handlers, authorities, and airport management.

All functions need to cooperate seamlessly to optimize operations – minimize aircraft turnaround time while maximizing customer satisfaction. Effective communication tools are therefore of critical importance: the right people need to be able to share the right information at the right time.

Learn about an ideal solution for airport communications

There are new possibilities in broadband communications. At the same time, you can continue to take advantage of your existing investments in communications. This paper explains how -

Discover the ideal way to adopt 4G/5G airport communications

Download brochure: Agnet for airport communications


Effective collaboration solutions and 4G/5G broadband technologies offer great possibilities. New multimedia-enriched messaging or video transmissions from the field can bring new efficiencies to everyday operations and bring you a number of benefits. The following four are just a few examples.


Streamline operations

Running a major airport requires communications just as a big event does — the Olympic Games, maybe — but every day, day in, day out.

Location and tracking of personnel and assets supports smooth workflow management. New solutions can help automate processes, for example in ground handling and aircraft maintenance. Your operations will also benefit from seamless communications with public safety authorities and public transport.


Save money

Minimizing the costs is a natural priority for implementing and operating large projects.

With modern collaboration and communications, airports can improve the efficiency of their operations, thus saving money.


Manage flights

Busy airports manage hundreds of flights a day, each requiring dozens of employees to communicate with each other.

Setting up role and task-based communication groups according to a flight number helps manage flights and shorten aircraft turnaround time.


Improve security

Choose secure, end-to-end encrypted solutions with the right cyber security features and you can meet even the strictest security requirements.

Further security improvements can be gained from dynamic alerting, telemetry systems and integrated professional applications such as CCTV and AI analytics.

What is your situation?

Smart airports are looking for ways to include smart device users in professional operations – in a secure, controlled way. What’s more, it is important that teams and functions can connect seamlessly whether team members are carrying a digital radio, an analogue radio or a smartphone.

Adopt the Agnet collaboration solution for your critical communications and you will have interoperability with a variety of radio communication networks.


Smart collaboration over 4G/5G

Do you want to complement an analogue radio network or take the leap directly to pure 4G/5G environment? Adopt Agnet 500, a cloud-based collaboration service and you will not compromise the security of your communication or the efficiency of your operations.

Learn more: Go to Agnet 500 product page >>


Go hybrid: complement your TETRA

Does your airport use TETRA for secure communications? Are you wondering about the future? The answer: TETRA and 4G/5G can complement each other.

Adopt Agnet 800 smartphone app and your smartphone-carrying staff can communicate in their TETRA groups also outside the airport. In other words, you can enlarge the operational area beyond your airport. This can give you many new opportunities.

Agnet 800 works seamlessly with Airbus TETRA system, and you will not have to change existing processes and systems.

Learn more: Go to Agnet 800 product page >>


Go hybrid: complement your Tetrapol

Adopt Agnet 900 smartphone app and your staff can use their smart devices to communicate in their Tetrapol groups. Agnet 900 can work seamlessly with your Tetrapol system, and you will not have to modify existing processes and systems.

Learn more: Go to Agnet 900 product page >>

New possibilities with apps

These are just two examples of apps that could bring benefits for your airport. There are many more apps to choose from, all designed for Tactilon Dabat dual-mode device.

Browse applications


Positioning inside buildings

Has a security guard checked this area? Where is the nearest wheelchair? Do we have enough staff in this area? These are questions which the Steerpath app can answer. It allows you to locate staff and assets inside buildings.


Photos and videos help resolve the issues

The baggage trolley team at Dubai International airport (DXB) sees the benefits of hybrid Tactilon Dabat devices which they can use to share the current situation within the team using photos or even video.

The Duty Manager – or anyone in the team – can understand the situation from photos or video much more easily than from a spoken explanation.

Popular solutions

Whatever the job or situation at the airport, there is a radio that is up to the task.

When your organization uses both a TETRA radio system and TETRA radios delivered by Airbus, you can benefit from a number of synergies.


TH1n - perfect for terminal staff

The TH1n is an excellent radio for staff working at check-in, at the departure gate, in assistance, or in security. The truly pocket-size TETRA radio, it slips easily into any pocket or a variety of widely available carrying cases.

Alternatively, it can easily be attached to any type of clothing, even a business suit.

Look at TH1N radio


TH9 - the rugged choice

The TH9 is a robust handheld
radios and a preferred choice for runway personnel, catering, baggage handling and passengers' bus crews. IP65 is one of the key criteria for these users and TH9 offers this level of protection.

Check the technical details for the rugged TH9:

Get the TH9 datasheet

Airport worker with Tactilon Dabat

Tactilon Dabat - Smart. Strong. Secure.

Tactilon Dabat is more than a smartphone. Tactilon Dabat is more than a PMR radio.

Tactilon Dabat is world’s first - a smartphone and a full TETRA radio in one device.

View Tactilon Dabat details


THR9 Ex ATEX radio

Need explosion proof equipment? THR9 Ex is the radio for you.

Those who work in explosion-prone areas, such as aircraft refuelling or fire services, need an intrinsically safe radio. The THR9 Ex is a fully featured, ATEX certified radio. Many ATEX approved accessories are available to enhance the user experience.

Look at THR9 Ex

Thinking about a communication solution for your airport?

Quick turnarounds are crucial for airlines. To achieve quick turnaround, ground crew has to work fast and deal with passengers, luggage, and cargo, and also fuel and clean the plane. Time is money, and everyone in these teams has to be in sync.

In other words, teams need to exchange information – and be very efficient about it. They need to be connected as teams, and group communication is the smart answer to this need.

Choose a secure communication solution which can deliver workflow management as well. It will be the foundation of your smart connected airport of the future. 

Learn more!

Download this brochure "Tactilon Agnet for airport communications" to learn more:

Cover - Tactilon Agnet for airport communications brochure

Inside: What will instant, secure communications in Agnet mean for your teams? How will it speed up the ground operations?

Download brochure →

Going broadband

Choose the right critical communications over broadband to complement your existing radio communication system. You can get mission-critical reliability and broadband capabilities in a cost-effective way.

Why would you want to adopt such hybrid solutions? Download this eBook and you will learn 50 powerful reasons to do so:

Download eBook now

Embrace hybrid communications

Tactilon Dabat is a smartphone and a full TETRA radio in one device. It is smart, strong and secure.

  • Use it as a TETRA radio for critical communications
  • Use it as a smartphone for mobile applications and special professional apps.

In addition, Tactilon Dabat offers Hybrid Roaming. Running Agnet app, Tactilon Dabat can automatically move from using the TETRA network to using a 4G/5G network or vice versa.

Learn more: Go to Tactilon Dabat product page →

Hybrid roaming

Hybrid roaming means that the user will be able to communicate as long as there is either TETRA or 4G/5G network service available. 


Thanks to hybrid roaming, Tactilon Dabat users are not restricted to stay within TETRA coverage.

Solutions relying on 4G/5G

If you prefer to take the leap directly to pure 4G/5G environment, you can do that without compromising the security of your communication or the efficiency of your operations: adopt Agnet 500, a cloud-based collaboration service.

Agnet 500 will run on most smart devices - also the rugged and ATEX models. Wherever you have mobile network coverage you can access your talk groups and take part in your teams’ conversations.

If you use a private 4G/5G network, you can even prioritize the traffic of different operations or teams based on their urgency or importance.

You can further improve the collaboration if you integrate your existing infrastructure into the Agnet service. This way, you can transfer your operations to the digital era step by step.


Brochure: Improving airport efficiency with secure collaboration solutions

Inside: introduction to the secure collaboration platform that provides reliable critical communication services for both digital and human assets.

Download brochure →



Reliable radio

A TETRA radio communication system from Airbus is the safe, professional choice. It delivers critical communications that meet the users' needs.  These systems will continue to give valuable service for another 20-30 years.

You can choose the Airbus TETRA system which scales up to a country-wide network, or you can choose the easy to set up TETRA system, Claricor 7.2.


Airbus TETRA system

The TETRA system from Airbus has been proven in practice and when complemented with broadband, it is a most modern solution. Investments today will benefit your organization now and in the future.

Claricor for airport installations

Claricor is very compact in size. What's more:

  • It sets up quickly
  • It still packs the punch of a full-sized system.

Claricor can be easily expanded as the needs grow.

Success stories

With the help of digital radio communications from Airbus, many airports around the world have improved the efficiency of their operations.

Case: Beijing International airports

Beijing Capital International (PEK) is the world’s second largest airport: it handled more than 100,000,000 passengers in 2018.

Digital PMR radios have supported the smooth running of Beijing airport since 2008. Discover why Beijing airport changed from analog to digital back then, what was their choice for network for the new Beijing Daxing (PKX) airport, and which benefits they have gained.


Case: Dubai airport (DXB)

Dubai International airport is the world's busiest airport by international passenger traffic.

Read this blog post to learn the three important benefits they’ve gained from their use of advanced hybrid communications.

Video: How does Dubai airport ensure smooth operations?

AOCC Terminal Manager Sajeel Shaukat Sharif at Dubai Airport reveals their solution for terminal controllers staying in touch with teams on the ground.

Video: Why is Agnet so good for airport customer service delivery?

Mr. Mohamed Mehdi Masud is the Team Leader for Customer Service Delivery at Dubai Airport. Why is he so delighted by hybrid communications, Agnet and other apps? How do they help improve customer service at the airport?

More airport cases

In addition to Beijing International and Dubai, the following airports are covered by a radio network provided by Airbus:

  • Roissy Charles de Gaulle (CDG)
  • Guangzhou Baiyun International Airport (CAN)
  • Chengdu Shuangliu International Airport (CTU)
  • Xi An Xianyang International Airport (XIY)
  • Qingdao Jiaodong International Airport (TAO)
  • Orly (ORY)
  • Zhengzhou Xinzheng International Airport (CGO)
  • Wuhan Tianhe International Airport (WUH)
  • Tianjin Binhai International Airport (TSN)
  • Abu Dhabi International Airport (AUH)
  • Berlin Tegel airport (TXL)
  • Sanya Phoenix International Airport (SAX)
  • Jinan Yaoqiang International Airport (TNA)
  • Sharjah International Airport (SHJ)
  • Bandaranaike International Airport (CMB)
  • Le Bourget (LBG)

Case: Beijing International airports

Beijing Capital International airport (PEK) and Beijing Daxing International airport (PKX) both have opted for a TETRA system from Airbus. Download their success story:


Download now

Related blog posts

Airport comms / 28 May 2024

4 Most Common Challenges in Airport Communications

Airport comms / 31 March 2020

3 important benefits from hybrid communications at Dubai Airport

Airport comms / 18 August 2017

5 big benefits of hybrid networks for smart airports

Airport comms / 9 June 2017

Why a hybrid network is a great idea for airports

Secure connectivity

Secure connectivity is the basis for scalability, sustainability, and safety in future aviation. Only with a connected infrastructure and seamlessly connected teams airports will be able to manage the increasing traffic, decrease turnaround times of aircrafts and ensure the safety of their operations.

To create such an infrastructure all assets and stakeholders must be connected together: aircrafts, airline crews, airport operators and air traffic controllers. This calls for secure data collection and data sharing platforms but also for networks that can handle massive data exchanges from an increasing number of sources. 

Connectivity and critical collaboration

Airport operations like terminal and apron management, catering, ground handling and fueling service involve a lot of personnel from various organisations. All working punctually around one object: an aircraft. Agnet is a solution that lets these people communicate and share data with each other easily and securely while sustaining their organizational privacy. Agnet can also be integrated with other platforms  that collect aircraft data e.g. for predictive maintenance and with workflow management tools to further automate the processes e.g. in maintenance and ground handling.

By smooth and reliable data sharing these processes can be optimized and also financial efficiency improved.

Do you need more information on bringing your communications up to speed?

Contact us